🔒 Privacy Policy

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Learn how we collect, use, and protect your personal information when you use GLH's services.

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Privacy Policy

Last updated: January 20th, 2025

This privacy policy is for www.ghp.com and served by GLH Travel Solutions and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all India's national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Note: Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

Google Analytics

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

External Cookies

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Data Collection: What Information We Collect

Depending on the purpose of the processing, we need to process the following categories of personal data about you:

  • Your personal details (first name, last name, where you are from) and your contact details (your e-mail address, phone number)
  • Information relating to your travel preferences and booking history
  • Information about the location of your device, including GPS location, when you activate geolocation services
  • Connection and/or browsing data that we collect by using cookies and similar tracking technologies
  • Payment information processed through secure third-party payment gateways

Personal Information

  • Name and contact details
  • Travel preferences
  • Booking history
  • Communication records

Technical Data

  • IP address and location
  • Browser type and version
  • Device information
  • Usage analytics

Marketing Data

  • Communication preferences
  • Marketing consent
  • Campaign interactions
  • Social media activity

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

Social Sharing

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links

This website and its owners through their social media platform accounts may share web links to relevant web pages. Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners.

Location Data

We may collect and use information about the location of the device you are using to help us identify the country where you are located and redirect you to the relevant website for your country. Your personal data will be processed based on your consent when you click on "Activate your geolocation".

You may be able to adjust the settings of your device so that information about your physical location is no longer sent to us by:

  • Disabling location services within the device settings
  • Denying certain websites or mobile applications permission to access location information by changing the relevant preferences and permissions in your mobile device or browser settings

Security

We ensure that appropriate technical and organisational security measures are taken against unlawful or unauthorised access or use of your personal data, as well as against accidental loss or damage to the integrity of your personal data.

Technical Measures:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security audits
  • Access controls and monitoring

Organisational Measures:

  • Staff training on data protection
  • Data processing agreements
  • Incident response procedures
  • Regular policy updates

Children's Privacy

Important Notice

Our website and services are not intended for individuals under the age of 18. If we learn that an individual under 18 has provided us with personal information, we will delete it. Parents and guardians should monitor their children's internet usage and help enforce our Privacy Policy.

Changes to This Privacy Policy

Except to the extent limited by applicable law, GLH may decide at any time − at its discretion − to change, modify, and/or add all or parts of this Privacy Policy in the future. Any change to this Privacy Policy will be posted on this page and, notified to you by e-mail (where appropriate or required by law and to the extent that we have your e-mail address).

We will indicate at the top of this Privacy Policy the date on which the Policy was last modified. Where required by law, we may also ask you to expressly confirm your consent to the modified Privacy Policy.

Contact & Data Protection

GLH has in place a data protection contact point available for you to submit your questions or requests relating to the processing of your personal data.

General Inquiries

Email: privacy@ghp.com

Phone: +91 78388 75122, +91 98911 93277

Address: 201, Bhogal Complex, Veer Savarkar Block Shakarpur Near Nirman Vihar Metro Station, Delhi 110092.

Data Protection Officer

Email: dpo@ghp.com

Response Time: Within 30 days

For data subject rights requests and privacy concerns

Acknowledgment

By using GLH's website and services, you acknowledge you have read, understood, and agree to this Privacy Policy in full.

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